What Makes a Credit Union
Election Different?
eBallot is an online voting platform that credit unions use to run board of directors elections, annual meeting votes, and member referenda. Two things set these elections apart from almost any other. Every member holds one vote regardless of how many shares they hold, so the outcome depends entirely on member participation rather than balance size. And the list of eligible voters is not a mailing list. It is member financial data, held by a regulated institution under an obligation to protect it. That makes the choice of election vendor a security decision as much as an administrative one.
The Challenges of Credit Union Elections
The problems that make a member election harder than a standard vote
Member Data Is Regulated
Bylaws are enforceable
The FCU Bylaws are part of NCUA regulation, not internal guidance
Turnout Runs Low
Most Members never engage with the annual election at all
Notice Timing Is Fixed
Ballots and notices must reach members well before the meeting
Member Data Handled to a Financial Institution Standard
eBallot addresses each of these challenges directly. Your member list is handled on independently audited infrastructure, and the election itself is configured to follow the procedures your bylaws set.
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Member data encrypted and hosted on SOC certified infrastructure in the United States
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One member, one vote, applied regardless of the number of shares held
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Electronic and mailed ballots combined, so members vote the way they prefer
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Notice of balloting scheduled to meet the timing your bylaws require
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Email and SMS reminders to lift participation across the membership
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Certified results and a complete audit trail available to your tellers and examiners
What Credit Union Votes Can eBallot Run?
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How Secure Is Online Voting for a Credit Union?
- SOC1 & SOC 2 certified; ISO 27001-aligned
- Authenticated access with one time ballot credentials
- Anonymous ballots that separate the member from the vote
- Certified results reports and immutable audit logs
- AES-256 encryption at rest, TLS 1.3 in transit
- Hosted entirely on AWS in the US, with 99.9% uptime
- Section 508 accessible for every member
- Regular independent penetration testing
4.8
Google Rating
25+
Years Running Elections
99.9%
platform uptime
Common Questions for Credit Unions