Send your voters to their ballots easily and securely
How your voters get logged in is a central component of the voter experience.
In many ways, the login process will determine whether or not your voters walk away from voting with a positive or negative perspective.
At a high-level, the login experience needs to be a pleasant experience for your voters. However, it also needs to be secure.
Finding the right mix can often be a delicate balance. But you have options. And we have extensive experience balancing the ease-of-use aspect with security requirements.
We will work with you to recommend which options make the most sense for your organization.
This sheet is a quick rundown of everything you need to know when it comes to getting your voters logged in and making their selections.
Who wants to download yet another app onto their phone?
We offer a web-based app that you access through your browser. All modern browsers are compatible.
Neither you nor your voters will need to download an app.
Your voters will simply click a unique link that pulls up a web page. Then, they'll log in (automatically in some cases) and vote on their respective ballots.
Each voter is assigned unique voter credentials that consist of a username and a password. These must be sent and remain private to individual voters.
You have the option of creating voting credentials that are pre-existing or randomly-generated.
Pre-existing credentialing options are based on information that is already known by the voter. Examples include birth dates, last four digits of SSN, and membership IDs.
Randomly generated credentials are an alternative to pre-existing credentials.
We will generate credentials that are a string of random characters.
In the previous section, we talked about how the credentials are the unique usernames and passwords that are assigned to your voters.
In this section, we'll explore some different credential validation methods. These methods determine how the unique usernames and passwords are validated by our software.
Just like the credentials you select affect your voters, the credential validation method you choose also has a major impact on voter experience.
This is our most commonly recommended credential validation method.
In one click, two things happen: Your voters will have their credentials authenticated and they’ll be at their unique voting portal, ready to vote.
Your account has an associated voter login page where you can direct voters to visit, login, and vote.
You'll need to send your voters their Username and Password (along with your login page link) using our mass communication email system.
Using pre-existing credentials for this will make the login experience smooth.
Using a single sign-on lets your voters access a voting portal inside of the tools they already use.
Rather than establishing new credentials for each person, they will simply log in with the existing username and password they use for your portal we build the SSO into.
Have questions or need more information about voter logins and our authentication systems? Contact sales@eballot.com
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